Ditch your luggage. Make the most of your day.

Drop your suitcases in arrivals for a stress-free journey into London.

City Delivery

Why City Delivery?

Delivery to any London address
Don’t sweat carrying your luggage
Your choice of 1 hour delivery slot
Perfect when you have other plans after you land
*Available on any airline
All bags securely sealed at drop off
Up to 3 nights’ storage free
Real time updates

How it works


Book online


Drop off your luggage


Head into town


Security screening



Book at airportr.com

Book at airportr.com, let us know which airport you’re flying into and where you’d like your luggage delivered to. Choose a 1 hour slot to drop off your bags and let us know when you’d like them delivered to your London address. We can also store your bags overnight if you don’t need them straight away (the first three nights are free.)
Get a quote

Drop off your luggage

When you land, collect your bags from the carousel, head straight through customs and meet our AirPortr team on the departures floor to drop off your bags. We’ll seal your suitcases with tamper aware technology so you can be rest assured no one has interfered with your belongings.
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Head into town

And voila - you’re free to make the most of your day and head into London without your luggage in tow. Go to work without getting flustered en route. Or enjoy the day sightseeing before checking-in to your hotel.
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Security screening

We screen your suitcases at our warehouse to make sure there’s nothing dangerous in them before we deliver them to London.
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One of our security cleared drivers will reunite you with your luggage at your selected address during your booked pick up slot.
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Flying out of London?

We can also deliver your bags to your London airport.
Check-in from any London address
Head straight to security at the airport
When you land, collect your bags from the baggage reclaim
Full details

Bag Check-In

Still have questions? Here's some of our FAQs

Can you pick up my bags from the luggage carousel when I land?

Existing regulations and travel restrictions on international flights require passengers to collect their own luggage from the baggage reclaim and take it through customs with them. However, once you have collected your bags you can leave them with the AirPortr team in Arrivals to be delivered into London.
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How do you know which is my bag?

When we collect your bags, we photograph them and place them in a Tamper Aware Bag or secure them with a Tamper Aware Seal that includes a unique reference code. The photograph and reference number is stored within the driver's app so that we'll know it is your bag throughout the screening and check-in process.
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Do you accept sports equipment?

Yes. Whether it's golf clubs, ski equipment or musical instruments, all items are charged at the same rate. However, our maximum weight limit is 32kg.
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How far in advance do I need to book?

The Airport Delivery and City Delivery services must be booked at least 3 hours before the time you need your bags collected. There also needs to be at least 7 hours between the pick-up and delivery time to allow us to security screen the bags coming to and from the airport.
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*At Heathrow, only available for arriving British Airways flights