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Your baggage allowance

Baggage weight and size restrictions can be confusing.

From £30

  • Your allowance depends on who you’re flying with, the type of ticket you've booked, the cabin you're travelling in and your loyalty status with your airline.
  • It's good to check what your allowance is before you head for the airport, because the fees can be hefty.
  • Some airlines offer home bag check-in, so you don't have to carry the bag to the airport.
Book home bag collection

How home bag check-in works

  • Book a collection slot


    Choose a timeslot that suits you, usually the night before your flight

  • Bag pick-up


    We'll come to your doorstep to verify your documents and seal your bags in front of you

  • Travel light


    Travel to and through the airport without baggage, just board the plane with your cabin bags

  • Collect at your destination


    Simply collect your bags from the carousel when you land

  • We deliver your luggage to the airport, scan it and put it on the plane

Trusted by the world's top airlines

The world’s top airlines have partnered with us to deliver bags since 2016

Bags delivered since 2016

Checked baggage allowance

Your British Airways’ baggage allowance

  • With BA, you can only check-in items within your British Airways allowance, which is as follows:
  • These rules apply to everyone from 12 years old. Under the age of 12 the allowances can change, and you'll often be allowed to bring a fully collapsible pushchair or stroller and a car seat.
  • With an economy (Euro Traveller, World Traveller, Eco) ticket you get one piece of checked baggage on most flights but two pieces on some flights, for example to Brazil.
  • Hand luggage must not exceed 56cm x 45cm x 25cm and the small item must be no bigger than 40cm x 30cm x 15cm. Both items can weight up to 23kg each.
  • The British Airways Premium Economy Baggage allowance (World Traveller Plus, Prem Plus) gives you two pieces of checked baggage on all flights.
  • With a business (Club Europe, Club World, Biz Bed) ticket you get two pieces of checked baggage on all flights.
  • With a First ticket you get three pieces of checked baggage on all flights.
  • These rules apply to everyone from 12 years old. Under the age of 12 the allowances can change, and you'll often be allowed to bring a fully collapsible pushchair or stroller and a car seat.
  • A checked bag can be up to 90cm x 75cm x 43cm, including any bits that stick out, like the handle, pockets and wheels.
  • The weight limit is 23kg for most Euro Traveller and World Traveller (economy) flights or 32kg for most Club Europe, Club World (business) and First flights.
  • Make sure your bag is never heavier than 32kg, bags heavier than 32kg will be shipped as cargo or not accepted onto the plane.
  • There are always exceptions to the rules so make sure you check ba.com for the latest information before you head to the airport.
  • For more details on your British Airways baggage allowance, visit BA.com

SAFETY AND SECURITY

Safe and secure

Our service is built with safety in mind, in order to achieve this we take the following precautions:

  • We scan and seal your bags in front of you when we pick them up and they remain sealed until handed over to the final destination.

  • Your bags are monitored by CCTV and locked in our secure storage facility. Which is monitored at all times.

  • We xray and weigh your bags on arrival at our storage centre and even let you know the weight of each piece of luggage.

  • All our staff are thoroughly background checked and vetted and our vehicles are locked at all times when in service.

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    What people are saying about us

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    Frequently asked questions

    When can you deliver my bags?

    When you choose! If you have a morning flight, we'll deliver them same or next day, and if you have an evening flight it'll be the next day or beyond.

    What happens on the day?

    We seal up your bags in front of you, ask you to sign for them and then you enjoy a stress-free trip home from the airport. We'll deliver your bags back at the time you choose.

    Can I check in buggies, bikes, large items, etc...?

    We'll take anything the airline would, yes.

    How many bags can I take?

    As many as you'd like us to carry!

    CITY DELIVERY

    Arriving in the UK?

    You can travel light

    Our City Delivery service allows you to drop your bag to one of our team at the airport and they will deliver it to your home, hotel or business.

    Start your trip as soon as you land, instead of spending time ferrying luggage.

    • Deliver to any London address from Heathrow or Gatwick

    • Don’t sweat carrying your luggage

    • Perfect when you have other plans after you land

    • Your choice of 1 hour delivery slot

    • All bags securely sealed at drop off

    • Up to 3 nights’ storage free

    • Real time updates