Ditch your luggage. Make the most of your day.

Drop your suitcases in arrivals for a stress-free journey into London.

City Delivery

Why City Delivery?

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Delivery to any London address
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Don’t sweat carrying your luggage
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Your choice of 1 hour delivery slot
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Perfect when you have other plans after you land
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*Available on any airline
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All bags securely sealed at drop off
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Up to 3 nights’ storage free
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Real time updates

How it works

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Book online

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Drop luggage in arrivals

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Head into town

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Security screening

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Delivery

Book at airportr.com

Book at airportr.com, let us know which airport you’re flying into and where you’d like your luggage delivered to. Choose a 1 hour slot to drop off your bags and let us know when you’d like them delivered to your London address. We can also store your bags overnight if you don’t need them straight away (the first three nights are free.)
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Drop off your luggage in arrivals

When you land, collect your bags from the carousel, head straight through customs and meet our AirPortr team in arrivals to drop off your bags. We’ll seal your suitcases with tamper aware technology so you can be rest assured no one has interfered with your belongings.
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Head into town

And voila - you’re free to make the most of your day and head into London without your luggage in tow. Go to work without getting flustered en route. Or enjoy the day sightseeing before checking-in to your hotel.
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Security screening

We screen your suitcases at our warehouse to make sure there’s nothing dangerous in them before we deliver them to London.
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Delivery

One of our security cleared drivers will reunite you with your luggage at your selected address during your booked pick up slot.
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Flying out of London?

We can also deliver your bags to your London airport.
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Check-in from any London address
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Head straight to security at the airport
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When you land, collect your bags from the baggage reclaim
Full details

Bag Check-In

Still have questions? Here's some of our FAQs

Can you pick up my bags from the luggage carousel when I land?

Existing regulations and travel restrictions on international flights require passengers to collect their own luggage from the baggage reclaim and take it through customs with them. However, once you have collected your bags you can leave them with the AirPortr team in Arrivals to be delivered into London.
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How do you know which is my bag?

When we collect your bags, we photograph them and place them in a Tamper Aware Bag or secure them with a Tamper Aware Seal that includes a unique reference code. The photograph and reference number is stored within the driver's app so that we'll know it is your bag throughout the screening and check-in process.
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Do you accept sports equipment?

Yes. Whether it's golf clubs, ski equipment or musical instruments, all items are charged at the same rate. However, our maximum weight limit is 32kg.
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How far in advance do I need to book?

The Airport Delivery and City Delivery services must be booked at least 3 hours before the time you need your bags collected. There also needs to be at least 7 hours between the pick-up and delivery time to allow us to security screen the bags coming to and from the airport.
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*At Heathrow, only available for arriving British Airways flights