Give us your luggage. Take off into town.

Drop off your suitcases at the airport and we'll deliver them to your London address.

Sorry, we need a bit more notice to book you in for our Bag Check-In service. We'd love to help next time, fancy staying in touch?

Why City Delivery?

Delivery to any London address

Your choice of 1 hour delivery slot

Up to 3 nights’ storage free

Serving Heathrow and Gatwick

Don’t sweat carrying your luggage

Perfect when you have other plans after you land

All bags securely sealed at drop off

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How it works

City Delivery in 4 simple steps

Book at

Book online quickly and easily, or give us a call. Just tell us which airport you’re flying into and choose a 1-hour slot to drop your bags off. Then let us know where in London, and when, you want your luggage delivered. If you don’t need your bags straight away, we can store them overnight (with your first three nights free).

Drop your luggage when you land

Collect your bags from the carousel, head straight through customs, and meet us in the Check-In area. We’ll secure your suitcases with tamper-aware technology to make sure no one interferes with your belongings en route.

The freedom of the City

Without your luggage in tow, you’ll be free to make the most of your day. The only hard part will be deciding whether you should visit some tourist sites, head to work, or just catch up on sleep.

Home delivery

One of our security cleared drivers will deliver your luggage back to you at your pre-booked place and time.

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Flying out of London?

Check in your bags from your doorstep for a stress-free journey to the airport.

Bag Check-In

We check in your bags from your doorstep

You collect them at your destination airport

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4.8 stars rating on Feefo based on 1,627 reviews

Your passport to simpler travel

From £30 for first bag, £10 per additional bag. Free amendments up to 2 hours before collection.

Still have questions? Here's some of our FAQs

Can you pick up my bags from the luggage carousel when I land?

Sorry, we’re not allowed to pick up your bags from the carousel. Existing regulations and travel restrictions on international flights mean that you have to collect your own luggage from the baggage reclaim and take it through customs with you. However, once you’ve collected your bags, you can give them to the AirPortr team at the airport to be delivered into London.

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How do you know which is my bag?

When we collect your bags, we’ll photograph them and place them in a Tamper-Aware Bag; or secure them with a Tamper-Aware Seal that includes a unique reference code. The photograph and reference number is stored within our driver's app, so that we're certain it’s your bag throughout the screening process.

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Do you take sports equipment?

Yes. Whether it's golf clubs, ski equipment or musical instruments, we charge the same rate for all items. Please note our maximum weight limit is 32kg.

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How far in advance do I need to book?

You need to book our Airport Delivery and City Delivery services at least 3 hours before the time you need your bags collected.
We also need at least 5 hours between the pick-up and delivery time to allow us to security screen the bags coming to and from the airport.

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