COVID-19 is affecting our services. Read our full response here.

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Check-in your bags from home

Enjoy contactless, bag-free air travel

From £19

  • Your bags securely delivered to the plane
  • Avoid airport queues for a safer journey
  • Free cancellations and amendments
Let's go!

How home bag check-in works

  • Book a collection slot


    Choose a timeslot that suits you on the day of travel, or the day before you fly

  • Bag pick up


    We'll come to your doorstep to verify your documents and seal your bags in front of you

  • Travel safe


    Travel to and through the airport without baggage. No more queuing to drop your bags.

  • Collect at destination


    Simply collect your bags from the carousel when you land

  • We deliver your luggage to the airport, scan it and put it on the plane

Find out why our customers love using AirPortr

Meet Susie & Gerry
Meet the Rutherford family
Meet Stella

Where are you flying?

I'm flying in to the UK
I'm flying out of the UK

Total peace of mind

We've got you covered

  • 7-day UK Customer Support
  • Track your bags in real-time
  • Bags sealed and monitored 24/7
  • Bags insured throughout
  • Free cancellations or amendments
  • Digital bag tag receipts
  • Airline and regulator approved
  • Convenient collection slots

Trusted by world class airline partners

Choose your airline to get started

Flying with another airline?
100000
Bags delivered since 2016

What people are saying about us

Find out why so many people are using AirPortr to ditch their luggage and travel smarter

Book your collection

SAFETY AND SECURITY

Security & Wellbeing

Our service is built with safety in mind:

  • Our drivers wear face masks, and sanitise their hands and phones before and after every collection.

  • Bags are individually sealed, secured, monitored 24/7, and trackable. We’ve never lost a bag.

  • Our friendly staff are trained and vetted to airport security standards, and deliver outstanding customer service.

  • Our security and data processes are scrutinised and fully approved by our partners, as well as UK, EU and US regulators

  • Frequently asked questions

    Are you currently operating?

    COVID-19 has had a particularly severe impact on the demand for air travel. Airlines across the globe have grounded aircraft in response.

    AirPortr has temporarily suspended services for flights during this period of disruption, until demand for air travel returns to levels at which we can operate efficiently, and safely.

    We currently expect to re-start operations in October 2020.

    If my travel plans change or are cancelled due to COVID, can I get a refund?

    Yes, you can cancel or amend your booking for free up to three hours before your collection.

    If you cancel your booking, you'll receive a full refund within 5 working days.

    When can you pick up my bags?

    You pick your slot, and most customers choose the evening before or morning of their flight. Our drivers operate from 6am to 10pm 7 days a week and we offer a 1 hour or 3 hour pickup slot.

    As we need you to be checked-in online with your airline, your slot choice will be limited with this in mind.

    What happens on the day?

    Before your timeslot, we'll send you a link to track your driver's ETA. When we arrive, we check all passengers are present with their passports and boarding passes, seal up your bags and take them off your hands.

    Our driver will hand you their device and you will confirm details such as your flight details and that you have no Dangerous Goods.

    From this point on, your bags are considered fit for air travel, so you can enjoy a stress-free trip to and through the airport.

    Do you cover my region?

    We currently only operate in the UK.

    Use our postcode checker to see whether we cover your area.

    Can I check in buggies, skis, bikes, large items, etc...?

    We'll take anything, from suitcases to prams, golf clubs to bike boxes. Just make sure you are within your airline luggage allowance.

    With certain airlines (i.e. BA), you get additional free allowance for car seats / etc, and this will be honoured by the airlines.

    Items which the driver deems to be over 32kg or not fit for travel (i.e. loose contents) may not be accepted for collection, and this is at the driver's discretion.

    How many bags can I take?

    We'll take as many bags as you'd like, but make sure you are within your airline allowances (number of items, weight and dimensions) so we can check-in the bags for you.

    Items which the driver deems to be over 32kg or not fit for travel (i.e. loose contents) may not be accepted for collection, and this is at the driver's discretion.

    What happens if I have a stopover?

    We check-in your bags to your final destination on your airline ticket, but in some countries (including the USA and South Africa), you need to self transfer your bag through customs onto your domestic flight.

    For instance, if you travel to Chicago via JFK, you must pick-up your bags on the carousel in JFK and put them on the domestic carousel to Chicago.

    Do you offer a return service from the airport to my home?

    Not at the moment.

    But we're hard at work developing a new, industry-leading product for arriving passengers.

    Subscribe to our newsletter and we'll keep you posted!

    TRAVELLING AFTER COVID

    Travel. Simplified.

    COVID guidelines confusing you?

    Check-in bags rather than taking hand-luggage. But avoid queues and check-in areas.

    We're all a little confused. With AirPortr, simply take bags out of the equation.

    • "Future passenger operations have to minimise touchpoints in the airport and the chance of queues”

    • “Travellers will avoid human contact using technology, making the airport check-in process obsolete”