To check the exact cost, click ‘Search’ at the top of the page. After entering your departure or arrival airport and selecting your flight, we’ll display available collection or delivery time slots along with the price. Alternatively, you can click the map above (‘Where we operate’) to view typical prices for each airport.

To check whether Airportr’s luggage collection and check-in service is available at your address, click ‘Search’ at the top of the page. After entering your departure or arrival airport and selecting your flight, we’ll let you know if your address is within our service area. Alternatively, you can click on the map above (‘Where we operate’) to view coverage areas for each airport

We’ll accept anything that complies with your airline’s hold baggage policy. Whether it’s sports equipment, baby items or out of gauge items, as long as your airline accepts it, we can check it in for you. Just remember you need to make sure your luggage is under 32kg to be accepted and check with the individual airline to make sure items are not prohibited or restricted.

If collection occurs within the check-in window, everyone traveling with bags will need to be checked in and have their boarding passes and passports ready for the driver to scan upon arrival. If collection occurs before the check-in window opens, only passports are required

For most airlines, it’s just the lead passenger on the Airportr booking that needs to be present when we bags are collected. However, some airlines will require everyone to be present. Please check your booking confirmation email for more information.

You can always adjust the number of bags you'd like collected. Depending on your selected plan, you may also be able to update your collection window and address